Optum to keep running Vermont Health Connect

Gov. Peter Shumlin’s administration will keep the current company running Vermont’s embattled health care exchange for the foreseeable future. The Department of Vermont Health Access extended its current contract with OptumInsight Inc. through Aug. 15. The previous contract expired Thursday, and the state sent out a request for bids Feb. 26. Dean Mudgett, the spokesperson […]

Top official says state not frustrated with exchange contractor

Lawrence Miller

“We’re working hard to get the best damn deal for Vermont in every case, and in so doing, there is friction,” said Lawrence Miller, the chief of health care reform for Gov. Peter Shumlin.

Old mistakes, new problems haunt Vermont Health Connect

Shumlin and Miller

In order to relieve stress on the incomplete website, previously insured users are being asked to avoid it and, unless they have a problem, the call center, too. Snail mail is the recommended option. Additional costs to make the exchange functional could deepen the state’s budget gap. The project has a “current shortfall” of $11 million in requested federal grants and could need as much as $8.5 million beyond that, according to the internal memos.