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Green Mountain Care Board
Green Mountain Care Board members hear public comment on Blue Cross Blue Shield premium increases in July. Photo by Mike Dougherty/VTDigger

[H]ealth care regulators say public comments and statistics on wage growth must be part of the case in which Blue Cross Blue Shield of Vermont is seeking to raise premiums on Vermont Health Connect by more than 12 percent.

The Green Mountain Care Board made the ruling Thursday, in response to the companyโ€™s effort to strike information that Vermont Legal Aidโ€™s Office of the Health Care Advocate put in a legal argument Wednesday.

The state of Vermont pays the advocacy office to represent the public during legal proceedings, such as Vermont Health Connect premium cases, in front of the Green Mountain Care Board.

Blue Cross [originally requested] to increase premiums on Vermont Health Connect an average of 12.7 percent. After some legal and mathematical processes, the company [now says] the increase should be 12.6 percent.

Mike Fisher
Mike Fisher, the chief health care advocate for Vermont Legal Aid, testifies in front of the Legislature in 2017. Photo by Erin Mansfield/VTDigger

The Office of the Health Care Advocate argued in a hearing July 20 that the premium increase should be just 8.7 percent. The advocate then argued in a document submitted after a July 20 hearing that health insurance premiums are already unaffordable.

โ€œIf the proposed 12.7 percent increase is approved, between 2014 and 2018,โ€ Blue Cross will have raised premiums by a cumulative 37.9 percent, the document said, more than twice as much as Vermontโ€™s economy grew in that period, and nearly three times what Vermontersโ€™ wages grew in that period.

The health care advocate said rates are unaffordable based on a standard in the Affordable Care Act saying premiums should not cost more than 9.69 percent of someoneโ€™s income, and a standard from the Department of Financial Regulation saying that a personโ€™s deductible should not be more than 5 percent of their income.

The advocate then included comments from people who had submitted public comments to the Green Mountain Care Board. In the comments, people generally told personal stories about how they struggle to afford health insurance.

โ€œAs a self-employed clinical social worker I am paying almost $600/month for coverage for myself,โ€ one person who was quoted wrote. โ€œThis is already outrageous. If the rates rise I will be forced to go without insurance, taking another healthy Vermonter (who supports the unhealthy population) out of the system.โ€

Another who was quoted wrote: โ€œLast week, I cancelled an MRI that my neurologist ordered because I just can’t afford it, even with insurance. It is outrageous that an insurance plan that already costs 10% of my income doesn’t provide the coverage I need to make important procedures affordable.โ€

A third person said: โ€œThough I do not make much and work two jobs, I don’t qualify for much of a subsidy and currently pay a lot for health insuranceโ€”one-quarter of my monthly mortgage. A rate hike would make it impossible for me to continue to have health insurance.โ€

A spokesperson for Blue Cross declined to comment on the issue.

Blue Cross argued in legal documents on Wednesday that the board should disregard โ€œnew evidenceโ€ in six pages of the health care advocateโ€™s 15-page legal argument, and that to do otherwise โ€œwould be plain, reversible error.โ€

Blue Cross said the arguments about affordability are โ€œwithout proper evidentiary foundation, not substantiated and โ€ฆ not subject to cross-examination.โ€

The public comments, meanwhile, were โ€œnot under oath,โ€ โ€œnot subject to direct or cross-examination,โ€ and โ€œcannot be offered as evidence of the truth of what was said,โ€ according to Blue Cross.

The board ruled against Blue Cross.

A hearing officer wrote on behalf of the board that the Office of the Health Care Advocateโ€™s comments are “appropriately sourcedโ€ and โ€œreasonably reliable,โ€ and that the evidence โ€œas a whole speaks to the statutory criteria of affordability, equity, and fairness to policyholders.”

The hearing officer also said the information, โ€œstands for the incontestably true proposition that (Blue Crossโ€™) proposed average 12.7 percent rate increase dramatically outpaces Vermont wage growth or any other reasonably selected index of inflation.โ€

The hearing officer also said the board has to review public comments as part of the case, anyway: โ€œThe Board is required by statute to take public comments before, during, and after rate hearings, and repeatedly makes clear at every opportunity that these are accepted by any available medium.โ€ ย 

โ€œIt would be excessive legalism to strike the (Health Care Advocateโ€™s) memo in whole or in part over the presence of public comments that Board members are, in any event, required by law to read prior to rendering a decision,โ€ the hearing officer wrote.

The board has not yet issued a decision on how much Blue Cross will be able to charge customers. Such decisions usually come out sometime in August.



Twitter: @erin_vt. Erin Mansfield covers health care and business for VTDigger. From 2013 to 2015, she wrote for the Rutland Herald and Times Argus. Erin holds a B.A. in Economics and Spanish from the...

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