News Release — Office of the Attorney General December 22, 2016 Contact: Justin E. Kolber Assistant Attorney General (802) 828-5620 Today, the Attorney General’s Office issued a summary of propane rights and responsibilities. “Vermont has a robust set of propane rules, both to protect consumers and to promote fair competition among propane dealers. With another […]
The state attorney general’s office has ordered Massachusett’s-based propane purveyor Osterman Propane to pay $16,000 in restitution to its customers along with $7,500 to the state for failing to disclose certain fees on the accounts of 89 customers. The AG’s office levied the penalty last week after a nearly nine-month investigation, said an official involved […]
As the nights grow colder, the Agency of Agriculture’s Consumer Protection Division is reminding Vermonters to takes steps to ensure they “get what they pay for” when heating their homes.
In the last several days a very promising new initiative has emerged in the form of a U.S. Senate bill, the Propane Supply and Security Act of 2014.
Spikes in prices like those experienced last winter are not expected, but many of the conditions that contributed to the high cost still exist.
Due to the concern over spring flooding, VFDA is offering these tips to Vermonters who heat their home with heating oil or propane.
AG’s office says Cota & Cota canceled contracts for customers who filed complaints.
Attorney General’s Office finds the propane dealer was slow to refund money for unused fuel and slow to remove tanks after customers canceled service.
What has been accomplished so far, challenges ahead and my view of how to get to a solution.
Lawmakers in the House of Representatives have introduced legislation that would change the way propane is regulated and sold in Vermont.