Jill Bowen, a human services commissioner with the city of Philadelphia, will take over Vermontโ€™s Department of Disabilities, Aging and Independent Living, Gov. Phil Scott announced Thursday.

Bowen has served as the commissioner of Philadelphiaโ€™s Department of Behavioral Health and Intellectual disAbility Services for three years, according to the press release. Prior to that post, she was a senior advisor for mental health initiatives in the office of former New York City mayor Bill de Blasio and worked for hospitals in New York City.

Thursdayโ€™s announcement also noted Bowenโ€™s training in Lean principles, a framework aimed at improving the efficiency of businesses and organizations. 

โ€œI am eager to continue the mission to make Vermont the best place in which to grow old or to live with a disability โ€“ with dignity, respect and independence โ€“ with full inclusion into the life of the community and wellness for all as our goal,โ€ Bowen said in the press release. 

Monica White, who served as the departmentโ€™s commissioner for roughly three years, stepped down in January. Megan Tierney-Ward, the deputy commissioner, has held the role in an interim capacity since then.

Bowenโ€™s appointment comes as Vermont struggles to care for elderly residents and people with disabilities. The state is facing a chronic shortage of nurses and care staff, as well as unsustainably low Medicaid reimbursement rates for care. 

That has led to empty beds, closures of long-term care facilities and home health agencies in financial distress. Itโ€™s also contributed to rising costs and long wait times for care.

Last year, Vermontโ€™s state auditor identified shortcomings in the departmentโ€™s oversight of residential care and assisted living facilities, saying in a report that the state did not inspect facilities or address problems often or quickly enough. 

A spokesperson for Scott did not answer emailed questions from VTDigger Friday afternoon about Bowenโ€™s salary or start date.

โ€œDr. Bowen is a proven administrator and problem solver who will bring valuable experience to the Department,โ€ Scott said in the release. โ€œ(Agency of Human Services Secretary Jenney) Samuelson and I look forward to welcoming her to the role.โ€

Previously VTDigger's government accountability and health care reporter.