Lawmakers hold brief ‘lessons learned’ hearing on health care exchange

Despite huge state and federal investments in the exchange website and a call center to handle interactions with the public, the system still has significant problems.

Outside review of health care exchange launch finds problems inside and out

BerryDunn’s report on problems with Vermont Health Connect cites external pressures but also offers ways the state could avoid pitfalls in the future.

Special Report: What went wrong with the state’s health care exchange, and why

Exchange defects could cost Shumlin politically, state fiscally

Government Accountability Office to expand audit of state health exchanges

GAO agrees to investigate use of federal money spent on health care exchanges. It’s uncertain whether Vermont Health Connect will be among the targets.

Administration names independent reviewer for Vermont Health Connect woes

Governor selects BerryDunn, a consulting firm previously hired to review state’s health insurance website project, to conduct a study of what went wrong.

Cost of health care IT projects to top $427 million over five years

Outside consultant says payback will be slow, but state officials say the benefits of a unified IT system are invaluable.