Age Well
Mon B. Pradhan peers at computer screen showing a mandala he learned to color while working on his digital skills at the Winooski Senior Center on Friday, November 8, 2019. A collaboration between Technology for Tomorrow and Age Well is an effort to educate elderly New Americans, in this case from immigrants from Bhutan, about basic technologies and also to break down social isolation in the population. Photo by Glenn Russell/VTDigger

WINOOSKI โ€” On one of the first snowy mornings in November, a group of elderly Bhutanese new Americans made their way into the Winooski Senior Center. They greeted staff members with bows and โ€œnamastes,โ€ and headed to the back of the building where the dayโ€™s lesson was about to begin. 

On a computer screen in the front of the room was a mandala, a sacred shape in Buddhist and Hindu religions, and a reminder of home for many of the elderly Bhutanese refugees living in Winooski. That day, they were coloring โ€” with a twist. 

The coloring was taking place on computers provided to the Senior Center by Technology for Tomorrow, or T4T, a nonprofit that aims to connect those in need with affordable technology. T4T has partnered with Age Well, a nonprofit that provides services for the elderly in northwestern Vermont, to hold technology teaching sessions specifically for Winooskiโ€™s refugee population. Winooski is one of the most diverse cities in Vermont, largely due to refugee resettlement. 

The goal of the program is to help refugees break through loneliness as theyโ€™re navigating a new culture in the United States, said Bjorn Norstrom, program manager for T4T. 

โ€œTypically senior citizens in general can become isolated pretty quickly by just staying in their home,โ€ Norstrom said. โ€œItโ€™s about getting people out and away from isolation to experience a sense of community.โ€ 

In this round of sessions, funded by Agency of Human Services grants, new Americans are learning how to navigate laptops. In previous sessions, they worked with cell phones, including learning how to take pictures with them.

In addition to teaching technology skills, the sessions give refugees a chance to practice their English. Before the virtual coloring began, Norstrom worked the room, holding up signs that read โ€œkeyboardโ€ and โ€œmouseโ€ to encourage participants to practice laptop vocabulary. Many of them knew only fractured English. 

Some dismissed the mandala coloring module and opened up a new window to surf YouTube. They quickly found videos in their native language with scenes from home in Bhutan. Hannah McKelvey, a student volunteer from St. Michaelโ€™s College, said she didnโ€™t mind letting them get distracted before encouraging them back to the mandala. 

โ€œIt brings them a familiarity of a culture that isnโ€™t a huge part of this community,โ€ McKelvey said. โ€œThey canโ€™t go back. But this can bring them a virtual comfort and familiarity.โ€ 

Some students got frustrated. There was only one translator in the room, and as participant Pema Lama Sherpa said, it can be difficult to navigate the computers without knowing English. Many of the new Americans participating werenโ€™t literate in their native language before coming to the United States. 

New American tech
Namgay Sherpa of Age Well, right, assists Karna Pradhan, second from right, and Zika Pradhan as they work on computer skills at the Winooski Senior Center on Friday, November 8, 2019. The collaboration with Technology for Tomorrow is an effort to educate elderly New Americans, in this case from immigrants from Bhutan, about basic technologies and also to break down social isolation in the population. Photo by Glenn Russell/VTDigger

But the coloring is fun, Lama Sherpa said, through his translator, Namgay Dema Sherpa, who is also a refugee from Bhutan and now works as a meal coordinator with Age Well. As the only refugee in attendance who knew English and Bhutanese fluently, her role includes many more responsibilities beyond planning meals. 

Dema Sherpa said she left Bhutan with her family in the 1990s to escape cultural persecution in the country. During that time period, ethnic Nepali minorities were oppressed in the country by the Bhutanese government in order to preserve the political dominance of the ethnic Drukpa majority, causing many of the Nepali minorities to flee. Dema Sherpa and her family resettled in Winooski in 2016. 

Picking up new skills can be hard for the older Bhutanese community members, Dema Sherpa said. But despite their perceived stubbornness, she said she knows theyโ€™re intrigued by the new technology.

โ€œTheyโ€™re kind of old, and are like โ€˜What are we doing learning at this age?โ€™โ€ Dema Sherpa said. โ€œThey can get maybe scaredโ€ฆ But now that they know they can color on computers, I see theyโ€™re excited, and their happy faces.โ€

The laptop technology sessions will continue to run weekly until the end of the year, Norstrom said, until the funding dries up. He said heโ€™s hoping AHS will give T4T and Age Well another grant to keep the program running. In the meantime, T4T is also collecting donations to keep holding these sessions in the future. 

Grace Elletson is VTDigger's government accountability reporter, covering politics, state agencies and the Legislature. She is part of the BOLD Women's Leadership Network and a recent graduate of Ithaca...

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