Vermont Press Releases

Health care professionals share strategies for patient-centered care

News Release — Vermont Association of Hospitals and Health Systems
Sept. 16, 2013

Nearly 200 health care professionals from around the state gathered in Manchester to share their communities’ approaches to providing Vermonters with high-quality, patient-centered health care.

“With all the state and federal policy changes underway, health care providers remain focused on why we are so deeply engaged in this work – to create lasting improvements in patient care and community health,” says Bea Grause, President and CEO of the Vermont Association of Hospitals and Health Systems (VAHHS).

The meeting provided an opportunity for participants to learn about colleagues’ experiences with new approaches to clinical care, finance and governance issues. The meeting’s centerpiece was a “town hall” session in which participants shared ideas and strategies health care providers are employing to ensure Vermonters receive high-quality health care. The session also focused on giving patients and families a voice in their care. “Patients want authentic engagement in care choices,” says Ben Chu, Board Chair of the American Hospital Association. “It’s exciting to learn about the efforts underway in Vermont that will engage patients in a way that educates them about their options and respects their needs and values.”

The VAHHS Annual Meeting took place during a time of rapid and significant changes. Hospitals and other providers around the state are developing OneCare Vermont, a provider network established to eliminate unnecessary care, use resources wisely and engage patients in their health and wellness. In October, many individuals and small businesses will begin purchasing health insurance through Vermont Health Connect, the state’s new online health insurance marketplace. The state is also beginning work on a federally-funded State Innovation Model (SIM) project to test new health care delivery and payment models. “Vermont continues to lead on health care reform,” says Raymond Hurd, Regional Administrator for the Centers for Medicare & Medicaid Services (CMS). “We are excited that Vermont is using an innovation model as another way to improve quality of care and patient experience while lowering the cost of health care for its citizens.”

The Vermont Association of Hospitals and Health Systems is working to create a financially sustainable, high quality, health care system accessible and affordable for all Vermonters. For more information about our work, visit

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