NEWS RELEASE — FairPoint Communications
March 28, 2013
FairPoint reminds customers to always call 811 a few days before digging
SOUTH BURLINGTON, Vt. (March 28, 2013) –April marks the sixth annual National Safe Digging Month, and FairPoint Communications is reminding customers to always call 811 before any digging project – no matter how small.
National Safe Digging Month is formally recognized by the U.S. House of Representatives and Senate and has traditionally earned the support from nearly every state governor across the country.
When calling 811, homeowners and contractors are connected to their local one-call center, which notifies the appropriate utility companies of their intent to dig. Professional locators are then sent to the requested digging site to mark the approximate locations of underground lines with flags, paint or both. Every eight minutes an underground utility line is damaged because someone decided to dig without first calling 811.
Striking a single line can cause injury, repair costs, fines and inconvenient outages. Every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck and planting a tree or garden are all examples of digging projects that should only begin a few days after a call to 811.
“As April marks the traditional start of digging season, we are using this month to strongly encourage individuals and companies to call 811 before they begin digging,” said FairPoint’s Kathleen Dumaine, who is Dig Safe’s board chairwoman in New England. “By calling 811 to have the underground utility lines in their area marked, homeowners and professionals are making an important decision that can help keep them and their communities safe and connected.”
The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Utility lines need to be properly marked because even when digging only a few inches, the risk of striking an underground utility line still exists.
FairPoint encourages its customers to promise to always call 811 before digging by visiting www.the811promise.com. For more information about 811, visit www.call811.com.
In Maine and New Hampshire, homeowners and contractors must provide three days’ notice and in Vermont, it’s two days. Information for Vermont, New Hampshire and Maine can be found here:
811 or 1-888-344-7233