Montpelier 5/22/2012
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  1. CVPS’ position on it’s obligation to refund the rate increase funds paid by CVPS customers is a prime example of the arrogance, and non accountability to it’s customers. CVPS has developed this attitude throughout the years. CVPS corporate has a history of disrespect, lack of concern, and avoiding accountability towards it’s customers. CVPS lineman take that extra step to satisfy CVPS customers. CVPS corporate, and stockholders take that extra step to offend, and abuse CVPS customers.

    There are numerous incidents caused by CVPS corporate actions that have adversely affected CVPS customers, finances (rate increases for a bail out), property (physical, chemical damage),and health (chemical) to mention a few. I do have particulars on this. however, this is not the place to air them.

    We, the rate payers had no choice but pay the “bail out’ rate increase. We, the rate payers reversed CVPS’ negative credit ratings. This increase had a negative effect on many Vermont household budgets. We the rate payers now see that the true purpose of the rate increase was to bolster CVPS’s portfolio to attract potential buyers. CVPS can honestly say “Mission Accomplished”, Now it’s stockholders, and corporate officers can, and will increase their net worth. We, the rate payers struggle on.

    I want to extend my appreciation to AARP for the telephone ‘Town Meeting’ held this evening on this issue.

    Thanks !

    Al & Marylou Chicote

  2. I totally agree with the statements in this memo. CVPS has both a moral and legal obligation to give the $21 million back to the customers who stood by them in their time of need.

    The Public Service Board should either force them to return the rate increase to us older customers or deny their merger.

    Very straight where I grew up.

    Why don’t they simply do the right thing?

    John & Nancy Mitchell, Reading VT

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